☆ What are the shipping options? ☆
We use DHL Parcel UK to ship out orders on Tuesdays and Thursdays, for £8.99 Next Day Delivery to Mainland UK. Free shipping is avaliable for all UK Mainland orders over £60.
For orders of just T-Shirts or Stickers, we also offer Royal Mail shipping (Tracked 48 or Second Class).
For beer going to Northern Ireland, Isle of Wight, Scottish Highlands and Islands, Jersey and Guernsey we ship with DHL Domestic Express. Prices start at £15 and may take upwards of 2 days to get to you, depending on where you're located.
Unfortunately, we cannot offer free shipping to these locations. If you have placed an order to these locations, please ensure you select the correct shipping option at checkout, as we will be unable to ship your package if you selected the UK Mainland service.
If you have any questions regarding shipping, please drop us a message on our contact us page.
We do not ship to the Isle of Man.
☆ Do you ship internationally? ☆
Currently, we don't. You can thank weird alcohol tax laws for that. If you're after just a T-Shirt or some merch, message us and we might be able to sort something out though.
☆ What is your return/exchange policy? ☆
If goods are to be returned to Black Iris Bottle Shop & Tap Room, they must be returned in their original packaging, unworn, within 14 days of purchase. You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs, unless the return concerns faulty or damaged goods. firstname.lastname@example.org if you would like to return your goods back to us and we will help you to do this.
☆ The T-Shirt I ordered doesn't fit :( ☆
If you have ordered an incorrect size for an item of clothing, we are happy to offer a replacement item (if available) if we are notified within 14 days of the purchase, provided the incorrect item is returned to us in an unworn, saleable condition with all tags still attached. If no replacement is available, please see our returns policy above.