☆ How do you come up with the beer names? ☆
A lot of drunk workshopping. They're mostly puns of metal songs. Watch out for some Beer Playlists in the future.
☆ How long have you been going? ☆
Since 2011.
☆ Who designs your can labels/keg clips/cask clips etc? ☆
Kev Grey does all our cool designs! Check him out! He's pretty dope.
☆ How do I get a wholesale account? ☆
Email us at blackirisbrewery@gmail.com or check us out on EeBria Trade.
☆ What are the shipping options? ☆
We use DHL Parcel UK to ship out orders every Thursday, for £8.99 Next Day Delivery to Mainland UK. Free shipping is avaliable for all UK Mainland orders over £60.
For orders of just T-Shirts or Stickers, we also offer Royal Mail shipping (Tracked 48 or Second Class).
For beer going to Northern Ireland, Isle of Wight, Scottish Highlands and Islands, Jersey and Guernsey we ship with DHL Domestic Express. Prices start at £15 and may take upwards of 2 days to get to you, depending on where you're located.
Unfortunately, we cannot offer free shipping to these locations. If you have placed an order to these locations, please ensure you select the correct shipping option at checkout, as we will be unable to ship your package if you selected the UK Mainland service.
If you have any questions regarding shipping, please drop us a message on our contact us page.
We do not ship to the Isle of Man.
☆ Do you ship internationally? ☆
Currently, we don't. You can thank weird alcohol tax laws for that. If you're after just a T-Shirt or some merch, message us and we might be able to sort something out though.
☆ What is your return/exchange policy? ☆
If goods are to be returned to Black Iris Bottle Shop & Tap Room, they must be returned in their original packaging, unworn, within 14 days of purchase. You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs, unless the return concerns faulty or damaged goods. blackiristaproom@gmail.com if you would like to return your goods back to us and we will help you to do this.
☆ The T-Shirt I ordered doesn't fit :( ☆
If you have ordered an incorrect size for an item of clothing, we are happy to offer a replacement item (if available) if we are notified within 14 days of the purchase, provided the incorrect item is returned to us in an unworn, saleable condition with all tags still attached. If no replacement is available, please see our returns policy above.
☆ Is there inside seating? ☆
The taproom is a space we custom built outside of our brewery, and since the brewery is inside the building, the taproom had to be outside.
As such, the taproom is entirely outside but most of our tables have shelter and heaters to protect you from the elements. If you're wanting to visit us during the winter for a pint, I would say BYOB... Bring Your Own Blankets!
☆ Can I book the Taproom out for an event? ☆
Depends on the event! Drop us a line over on the Contact Page and let us know what you were thinking, with dates and number of people and we'll get back to you.
If there's a question that wasn't covered on this page, feel free to send us a message over on our Contact Us Page.
